|Joined: 28 Dec 2004|
|Location: Lakeland, FL||
|During the course of a year, I get all kinds of emails, phone calls and even USPS letters from both members and non-members complaining about agent and outfitter wrong doings. Fortunately, 95% of them are about fishing tour companies that are NOT Supporting Members of PBA. By far the vast majority of compliant correspondence/communication is about new and/or small agents/operators that are unprofessional from the start or are others that may have been around a few years and have earned a bad reputation in the industry.
Some of the "bad" players or "high risk" operators are well known by those that closely follow the industry. Avid peacock chasers are often "in the know" about reputations. As a result, someone planning a trip with an agent or outfitter they are unfamiliar with should by all means ask for client references and check them out. Do your "due diligence"! Call several references and email people in the industry that you trust to ask about potential trip bookings that you are considering.
I just received two complaint emails (actually 3 copies of one and one of another) about Non-PBA Member agents that international anglers have had significant problems with. Both looked like they were going to court over the problems. Both told of multiple persons having similar problems, but neither had thoroughly checked out the agents prior to booking. One group received a "caveat" just after they had booked and the other after they had taken a couple of uneventful (successful) trips with the same agent.
We do not allow rumors, accusations or even complaint postings in the PBA forum because there are always at least two sides to every "problem". No mud will be thrown here. But we urge everyone to thoroughly "vet" agents and outfitters, especially those that are not members of PBA, before you book. Get a recommendation from someone that has knowledge to share.